courses > management

If you require more information on our management programmes, please tick the box to the left of the course title and fill in your details at the bottom of the page.

A

 

Appraisals

 

Assertiveness

C

 

Coaching and mentoring

 

Communication

 

Conflict management

 

Customer service

E

 

Effective telephone sales and customer service

 

Equality and diversity

F

 

Facilitation

 

Finance for non-financial managers

I

 

Interviewing

- recruitment and selection
- discipline

 

Interviewee skills

L

 

Leadership

M

 

Management development

 

Managing meetings

N

 

Negotiating and influencing

P

 

Presentational techniques
- basic
- advanced

 

Problem solving and decision-making

 

Project management introduction

R

 

Receptionist skills

S

 

Stress management

 

Strategic management and leadership

T

  Team briefing

 

Team leading

  Telephone sales

 

Telephone techniques

 

Time management

 

Training the trainer

W

 

Written communication


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Address

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